Privacy Policy
We're committed to protecting your privacy while helping you grow the garden of your dreams. Here's exactly how we handle your information — no legal jargon, just straight talk.
What Information We Collect
Information You Give Us
- Email Address: When you sign up for our growing guide or newsletter
- Name: If you choose to provide it (never required)
- Comments & Questions: When you contact us or leave feedback
Information We Automatically Collect
- Website Usage: Pages you visit, time spent, how you found us
- Device Information: Browser type, device type, IP address
- Cookies: Small files that help us remember your preferences
How We Use Your Information
- Send You Gardening Content: Weekly tips, seasonal guides, and tutorials
- Improve Our Website: See what content is most helpful to optimize your experience
- Recommend Products: Tools and supplies that actually work (we may earn commissions)
- Answer Your Questions: Respond to emails and support requests
- Legal Compliance: Meet any legal requirements (rare, but it happens)
Who We Share Information With
Service Providers We Trust
- Email Service: To send you newsletters and guides (like ConvertKit or Mailchimp)
- Website Analytics: To understand how to make our site better (like Google Analytics)
- Payment Processors: If you purchase courses or guides (like Stripe or PayPal)
When We Might Share
- Legal Requirements: If required by law (subpoenas, court orders)
- Business Transfer: If RaisedBale is sold (your data would transfer with clear notice)
- With Your Permission: If you explicitly ask us to share something
Cookies & Website Tracking
What We Use
- Essential Cookies: Keep the site working properly
- Analytics Cookies: Help us see which content is most helpful
- Affiliate Tracking: Credit us when you purchase recommended products
Your Control
You can disable cookies in your browser settings, but some site features might not work as well. Most browsers let you control cookies pretty easily.
Your Rights & Choices
- Unsubscribe Anytime: Every email has an unsubscribe link
- Access Your Data: Ask us what information we have about you
- Correct Information: Update or fix any wrong information
- Delete Your Data: Ask us to delete your information (with some legal exceptions)
- Data Portability: Get a copy of your data in a readable format
How We Protect Your Information
- Secure Connections: Our website uses SSL encryption
- Trusted Partners: We only work with reputable service providers
- Limited Access: Only team members who need access get access
- Regular Updates: We keep our systems updated and secure
Reality Check: No system is 100% secure, but we take reasonable steps to protect your information and will notify you if anything serious happens.
Links to Other Sites
Our site includes links to tool suppliers, seed companies, and other gardening resources. When you click these links, you're leaving our site and entering theirs.
Children's Privacy
Our website is designed for adults interested in gardening. We don't knowingly collect personal information from children under 13. If you're a parent and think your child has given us information, please contact us and we'll delete it.
Changes to This Policy
We may update this privacy policy as our business grows or laws change. When we do:
- We'll update the "Last Updated" date at the top
- We'll email you about significant changes
- The current version will always be available on this page
Questions About Privacy?
We believe in transparency and straight answers. If you have any questions about this privacy policy or how we handle your information, just ask.
Email: privacy@raisedbale.com
Response Time: We typically respond within 24-48 hours